| Escalation Matrix | ||||
| Service Name | Level 1 | Level 2 | Level 3 | Nodal Officer |
| NEFT/RTGS | Hemal Joshi
Email Id.: servicebranch@pmcobank.com |
Hemal Joshi
Email Id.: servicebranch@pmcobank.com |
Tarak Patel
Email Id : headoffice@pmcobank.com |
Rajendra B. Patel
Email Id: ceogm@pmcobank.com |
| Mobile Application | Tarak Patel
Email Id : headoffice@pmcobank.com |
Tarak Patel
Email Id : headoffice@pmcobank.com |
Rajendra B. Patel
Email Id: ceogm@pmcobank.com |
Rajendra B. Patel
Email Id: ceogm@pmcobank.com |
| Other Banking related | Hemal Joshi
Email Id.: servicebranch@pmcobank.com |
Tarak Patel
Email Id : headoffice@pmcobank.com |
Rajendra B. Patel
Email Id: ceogm@pmcobank.com |
Rajendra B. Patel
Email Id: ceogm@pmcobank.com |
